| Data and Analytics Management | The largest single domain. Importing, updating, and exporting data, duplicate management, data quality and validation, backup considerations, plus the analytics half: reports, report types, dashboards, and sharing them with the right audiences. | 17% |
| Configuration and Setup | Company settings, user setup and troubleshooting login issues, and the security model: profiles, permission sets, roles, sharing rules, and org-wide defaults. The classic "who can see what and why" scenarios live here. | 15% |
| Object Manager and Lightning App Builder | Standard and custom objects, fields and relationships, record types, page layouts, and building Lightning apps and record pages. Expect requirement-to-design questions: which object model or page setup meets the stated need. | 15% |
| Automation | Flow-first: choosing the right flow type for a requirement, record-triggered versus screen flows, approval processes, and troubleshooting automation behavior. Legacy Workflow Rules and Process Builder are not the center of gravity anymore. | 15% |
| Sales and Marketing Applications | The sales side of the platform: lead management and conversion, campaigns, opportunities and sales processes, products and price books, and the productivity features sales teams rely on. | 10% |
| Service and Support Applications | Case management end to end: queues, assignment and escalation rules, support processes, and the Service Cloud features that route customer issues to resolution. | 10% |
| Productivity and Collaboration | Activity management, the Salesforce mobile app, and AppExchange basics: when to configure, when to install, and what each tool is for. | 10% |
| Agentforce | New on the refreshed outline. Agent capabilities and use cases, agent security and permissions, and maintaining prompts in Agent Builder. Small at 8%, but almost no pre-2026 study material covers it at all. | 8% |