Which Salesforce Certifications Are Being Retired in 2027? The Full List

2026/07/20

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Salesforce is retiring 24 certifications on February 1, 2027. If you want one of them, you have to register by July 24, 2026 and sit the exam by August 31, 2026. Separately, 16 other certifications are being renamed on July 24, 2026, mostly to move them under the Agentforce brand. If you already hold a retiring certification you keep it: it stays on your Trailblazer Profile and is marked as retired on February 1, 2027. If you hold a renamed one, nothing is required of you at all, because the name updates automatically.

Two different things are happening on the same date, which is where most of the confusion comes from. Here is the full picture, with the lists.

The dates that matter

DateWhat happens
July 24, 2026Last day to register for any of the 24 retiring exams. On the same day, the 16 renames take effect.
August 31, 2026Last day to take any of the retiring exams. This is the final sitting.
February 1, 2027The 24 certifications officially retire and are marked as retired on Trailblazer profiles.

The gap between registration closing and the last sitting is deliberate. Salesforce keeps registration open until late July but lets you sit a booked exam through the end of August, which gives you about five weeks of study runway after the registration deadline. If one of these credentials is on your list, the date to act on is July 24, not August 31. Miss the registration window and the extra five weeks are irrelevant.

The full list of 24 retiring certifications

These retire on February 1, 2027:

  • Advanced Field Service Accredited Professional
  • Salesforce Certified B2B Solution Architect
  • Salesforce Certified B2C Commerce Architect
  • Salesforce Certified Consumer Goods Cloud: Trade Promotion Management Accredited Professional
  • Contact Center Accredited Professional
  • Salesforce Certified CPQ Administrator
  • CPQ and Billing Consultant Accredited Professional
  • Salesforce Certified Industries CPQ Developer
  • Salesforce Certified Education Cloud Consultant
  • Energy and Utilities Cloud Accredited Professional
  • Heroku Developer Accredited Professional
  • Loyalty Management Accredited Professional
  • Salesforce Certified Marketing Cloud Account Engagement Consultant
  • Marketing Cloud Advanced Cross Channel Accredited Professional
  • Marketing Cloud Intelligence Accredited Professional
  • Marketing Cloud Personalization Accredited Professional
  • Media Cloud Accredited Professional
  • Salesforce Certified MuleSoft Catalyst Consultant
  • Salesforce Certified MuleSoft Hyperautomation Developer
  • Net Zero Cloud Accredited Professional
  • Order Management Administrator Accredited Professional
  • Order Management Developer Accredited Professional
  • Process Automation Accredited Professional
  • Salesforce Certified Nonprofit Success Pack Consultant

The pattern is visible once you read the list: it is heavily weighted toward Accredited Professional credentials and toward narrow industry or product specializations. The broad platform certifications that most Salesforce professionals hold, Administrator, the consultant track, the developer track, and Business Analyst, are all untouched.

The 16 certifications being renamed on July 24, 2026

These keep existing. Only the name changes.

Current nameNew name from July 24, 2026
Salesforce Certified Sales Cloud ConsultantSalesforce Certified Agentforce Sales Consultant
Salesforce Certified Service Cloud ConsultantSalesforce Certified Agentforce Service Consultant
Salesforce Certified Field Service ConsultantSalesforce Certified Agentforce Field Service and Operations Consultant
Salesforce Certified Sales FoundationsSalesforce Certified Agentforce Sales Foundations
Salesforce Certified Nonprofit Cloud ConsultantSalesforce Certified Agentforce Nonprofit Consultant
Salesforce Certified Revenue Cloud ConsultantSalesforce Certified Revenue Management Consultant
Salesforce Certified Marketing Cloud Email SpecialistSalesforce Certified Marketing Cloud Engagement Specialist
Salesforce Certified B2C Commerce Cloud DeveloperSalesforce Certified B2C Commerce Developer
Communications Cloud Accredited ProfessionalSalesforce Accredited Agentforce Communications Professional
Consumer Goods Cloud Accredited ProfessionalSalesforce Accredited Agentforce Consumer Goods Professional
Financial Services Cloud Accredited ProfessionalSalesforce Accredited Agentforce Financial Services Professional
Health Cloud Accredited ProfessionalSalesforce Accredited Agentforce Health Professional
Manufacturing Cloud Accredited ProfessionalSalesforce Accredited Agentforce Manufacturing Professional
Public Sector Solutions Accredited ProfessionalSalesforce Accredited Agentforce 360 for Public Sector Professional
B2B Commerce for Administrators Accredited ProfessionalSalesforce Accredited B2B Commerce Administrator Professional
B2B Commerce for Developers Accredited ProfessionalSalesforce Accredited B2B Commerce Developer Professional

Salesforce is explicit that renaming does not touch the underlying exam content or the annual maintenance requirements. You do not re-earn anything, profiles and Partner Navigator scores update automatically, and your original certification dates are preserved.

What happens if I already hold a retiring certification?

You keep it. Salesforce states plainly that a retired certification is still a valid certification. It is not removed from your Trailblazer Profile, and it will be marked as retired on February 1, 2027. Salesforce also frames the retirements as a catalog decision rather than a signal that the underlying products are going away.

One thing worth being careful about: a lot of commentary asserts that employers will still be able to verify retired credentials publicly. In a previous, separate retirement, Salesforce said the status would show as retired on the profile and would not appear on the Certification Verification page. Whether the same applies to this cohort has not been spelled out, so it is safer to assume public verification may not survive retirement and to keep your own record of what you earned and when.

Is there a replacement for the certification I wanted?

Sometimes. Salesforce names a direct path forward for some of the retiring credentials and not for others.

Retiring certificationNamed path forward
Salesforce Certified CPQ AdministratorRevenue Cloud Consultant exam
CPQ and Billing Consultant Accredited ProfessionalRevenue Cloud Consultant exam
Media Cloud Accredited ProfessionalRevenue Cloud Consultant exam
Heroku Developer Accredited ProfessionalHeroku Architect exam
Nonprofit Success Pack ConsultantNonprofit Cloud Consultant
Education Cloud ConsultantPlatform Administrator or Data 360 Consultant
Industries CPQ DeveloperTrailhead, Industries CPQ Foundations
The four Marketing Cloud credentialsAn Agentforce Marketing certification announced for late 2026, not yet available

Two wrinkles are easy to miss. First, some successors are themselves being renamed. Revenue Cloud Consultant becomes Revenue Management Consultant on July 24, and Nonprofit Cloud Consultant becomes Agentforce Nonprofit Consultant. If you are planning a move, aim at the post-July name so your plan does not read as stale a week after you make it.

Second, roughly a third of the retiring credentials have no named successor at all. Advanced Field Service, Contact Center, both MuleSoft certifications, both Order Management certifications, Process Automation, and Trade Promotion Management fall into this group. Salesforce says it is still assessing those skills and points to Partner Learning Camp and Trailhead in the meantime. If you hold one of these, there is currently nothing to migrate to, and that is worth knowing before you spend money chasing a replacement that does not exist.

What about annual maintenance for a retiring certification?

This is the one genuinely unresolved question. Salesforce's retirement FAQ says nothing about maintenance modules for the retiring cohort, which is a conspicuous silence given that the rename FAQ explicitly confirms maintenance obligations are unchanged for renamed credentials. Some commentary has concluded that maintenance simply ceases and the credential cannot be renewed in future cycles. That is a reasonable inference, but Salesforce has not published it, so treat it as an open question and check your Trailhead maintenance requirements directly rather than assuming.

What should you actually do about this?

It depends which group you are in, and for most people the answer is nothing.

  • You hold a broad platform certification. Administrator, Platform Developer, Business Analyst, and the consultant track are unaffected apart from the consultant renames. No action needed.
  • You hold a retiring certification. Keep it, note that it will show as retired from February 2027, and check whether a named successor exists for your specialty before planning a replacement.
  • You were about to start studying for a retiring certification. Decide quickly. Registration closes July 24, 2026, and if there is no successor exam, earning it now may still be the only formal recognition of that specialty you can get.
  • You are choosing a first or next certification. Favor the broad platform credentials. They are the ones that survived this cut, and they are the ones that survived previous ones.

That last point is the useful takeaway from reading both lists together. The credentials being retired are overwhelmingly narrow, product specific, and Accredited Professional tier. The credentials being renamed are product named ones getting rebranded as the products themselves get rebranded. What sat still through all of it were the broad, methodology or platform based certifications. If certification durability matters to you, that is a fairly strong signal about where to invest study time.

Preparing for whichever exam you land on

If this reshuffle has pushed you toward a different exam than you planned, the fastest way back up to speed is turning the new exam guide and your own working notes into practice questions rather than reading them through. Retaking a different exam under time pressure is a familiar problem, and the same approach that works for unlimited mock tests and on demand doubt solving applies here: repeated active recall against the current outline beats re-reading material you have already seen.

For the Salesforce exams that came through this unchanged, you can start from your own notes with the Salesforce Administrator practice exam generator, the Salesforce Business Analyst practice exam generator, which has no prerequisite, or the consultant track through the Salesforce Sales Cloud Consultant practice exam and the Salesforce Service Cloud Consultant practice exam. Any exam guide or study PDF works with the certification exam generator.

One last practical note. Whichever exam you choose, verify the outline against the live exam guide rather than a downloadable PDF. Salesforce hosts study guide PDFs that are years out of date for several of its exams, including a 2018 edition for Service Cloud Consultant that still lists retired product names and the wrong passing score. In a period where names and outlines are both moving, the live guide is the only thing worth trusting.

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